FAQ 

Where and when will my Fresh Box be delivered?

We currently only deliver to Marina Kaštela. Watch this space, as we will be expanding to other marinas in the future!

Your boxes will be delivered to your yacht on the day your charter departs (Saturday). If you would like your box delivered on a different day, please contact us before you place your order.

The majority of charter yachts are checked-in between 14:00 and 18:00 hours on Saturday. If you have arranged an earlier check-in with your charter company, please note this on your order in the space provided. We will be flexible with this time so that your items stay fresh with us and out of the sun until check-in on your yacht.

Do I have to pay any cash on delivery?

No, you do not! You place your order and pay online before your charter so you do not have to worry about this on the day.

How long before my charter do I need to order my Fresh Box?

To ensure we get you the best produce possible, we recommend that you place your Fresh Box or Fresh Box Premium order at least ONE week in advance. The Booze Box and Basics Box can be ordered up to three days before your charter (please be aware that late orders are subject to availability).

How can I pay for my Fresh Box?

You can pay for your order with your credit or debit card using our secure online payment system.

Can I substitute any products due to dietary restrictions?

Yes! If you have dietary restrictions, please contact us directly to discuss how we can suit your needs.

What if there is something in my Fresh Box that I don’t want?

Items in our boxes are carefully selected based on seasonal availability and food-based traditions here in Croatia. At the moment, we do not allow substitutions.

Can I purchase another Fresh Box mid-week?

Yes! We are able to deliver a Fresh Box mid-week to Marina Kaštela by prior arrangement. If this is an option that you are interested in, please contact us directly.

Is everything in The Fresh Box from Croatia?

All products in the Fresh Box, Fresh Box Premium and the Booze Box are either Croatian grown or made. Where possible, items in the Basics Box are sourced from Croatia to ensure that you have everything you need for your charter.

We are constantly reviewing our products where necessary to ensure that the best quality products are in all of our boxes. 

If you have any questions about which products in the Basics Box are not Croatian made, please feel free to contact us directly and we would be happy to discuss this with you.